How is the quality of the products controlled?
We maintain a strict raw material supply control system, manage our production processes effectively, and implement strict machine testing running from 12 hours to 48 hours. All production is carried out by professional workers.
What packaging and shipping options are available?
We provide secure wooden packaging or custom options tailored to the buyer's needs to ensure safe transportation. Our dedicated foreign sales department handles sea and air shipments and maintains excellent relationships with shipping companies to ensure competitive rates and fast delivery.
Do you provide technical support for installation?
Yes, we offer clear instructions, photos, and videos to assist with the installation and operation of the game machines. Additionally, we can dispatch engineers abroad to perform installation services for free; the buyer is only responsible for visa fees, round-trip flights, lodging, and meals.
What kind of after-sale support do you offer?
We offer a one-year warranty with lifetime maintenance support. Our team provides 24-hour online support, business consulting for game zone management, regular marketing feedback, and active follow-up services to help maintain strategic relations.
What details should be included in an inquiry?
For the fastest possible response, please specify the exact machines and quantity you need, along with the destination country for delivery.