Toyo Drive
Order processing typically takes 1-2 business days. Once your order is processed, it will be shipped out according to the selected shipping method (standard or expedited).
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through our website or the carrier's tracking page.
If your package is lost or damaged, please contact customer support within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and either resend your order or issue a refund if necessary.
Yes, we offer both OEM and ODM services. Whether you have your own design or want us to help develop a custom product, we can accommodate your needs.
Yes, for both OEM and ODM orders, you can customize the product design, color, packaging, and logo to fit your brand. For ODM, we also offer additional customization options on our pre-designed products.